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Royal Cornwall Hospitals NHS Trust

About us

The Royal Cornwall Hospitals NHS Trust is the principal provider of acute care services in the county of Cornwall. It serves a population of around 450,000 people, a figure that can be doubled by holidaymakers during the busiest times of the year. The Trust employs approximately 5,000 staff and has a budget of approximately £330 million.

The Trust is responsible for the provision of services at three sites (comprising approximately 750 beds):

  • Royal Cornwall Hospital, Treliske, Truro
  • West Cornwall Hospital, Penzance
  • St Michael’s Hospital, Hayle.

The Trust has teaching hospitals status as part of the Peninsula College of Medicine and Denistry (PCMD) and University of Exeter Medical School. Keeping at the forefront medical advances, the Trust is continually developing its clinical services and is committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site, the Cornwall base for medical students and the University of Plymouth Faculty of Health and Social Work, has further enhanced a strong reputation for training and education. This plays a vital part in attracting and retaining the Trust’s highly skilled teams of doctors, nurses and other health professionals who care for well over half a million patients each year

Reflecting the high standards of care on offer, recent patient surveys have shown that over 90 per cent of patients rated their overall experience of the services as excellent, very good or good.

What we’ve been doing
  • Patient identification – all patient wristbands 100% GS1 compliant.
  • Location numbering – 6,649 GLNs allocated on property register inMICAD.
  • Catalogue management – Catalogue Management gap analysis completed to inform future system requirements.
  • Product recall – Current product recall process processes mapped
  • Purchase to pay – Review of ‘as-is’ P2P processes now completed.
  • Inventory management – Review of current processes taken place and a review of organisation structure and current systems underway.
Our Next Steps
  • Working with suppliers to ensure any patient identification process involves scanning of wristband if possible.
  • GLNs labels affixed to all required locations
  • Review of Catalogue Management solutions to identify preferred system and then implementation
  • Work with Unit 4 to ensure new Finance and Procurement software meets GS1 and PEPPOL requirements.
  • Review of Inventory Management solutions.
Contact us